When service is even better its name is BusTopService
BusTopService stands for premium service covering every aspect of our premium buses. As a customer you have the right of way on separate bus lanes in our service centres, are attended to by highly qualified bus specialists, and are given a competent solution for every conceivable bus problem. The service portfolio is rounded off by a wealth of services devoted to giving you support. The spectrum ranges from a collection and delivery service through to looking after your passengers in the event of a forced break in the journey.
Top support wherever the road takes you
With its comprehensive service, profile BusTopService supplements our closely linked service network with over 1500 support outlets in Europe. Wherever your journey takes you, you will never be far from a service support outlet for standard maintenance and repair work. From these support outlets around 500 bus support outlets also provide expert help for larger-scale repairs. As workshops with the highest level of service and expertise, 48 garage-workshops in six countries have qualified for BusTopService. Further BusTopService outlets will be gradually set up for you in the next few years.
BusTopService is perfectly attuned to solving problems and satisfying your requirements. With the balanced portfolio of competence and performance we offer premium servicing and repair for all MAN bus models and years. In addition to mechanical and electrical/ electronic repairs, its capabilities of course range from bodywork and window repairs through preservation, interior and exterior cleaning to tyre fitting and servicing of air-conditioning plant. MAN can help: Our BusTopService also covers the complete interior equipment, including the on-board kitchen and infotainment.
On separate bus lanes: Service from specialists
When you drive up for BusTopService, you‘ll find a separate bus lane waiting just for your vehicle. Customer service in each workshop is handled by at least two highly qualified bus specialists. They have completed two years of extra training specialising in buses, and know all the ins and outs of your MAN bus. You are supported by a continuously trained, highly skilled workshop team. Service specialists use the latest tools and diagnostics to repair your bus professionally. Of course they choose solely original spare parts to ensure an optimum fit, the right functionality and maximum quality. Efficient parts management makes sure frequently needed spares are always in stock. In special cases, the required spare part is ordered and delivered within 24 hours.
The kind of service that makes life easier
An appointment in a workshop is also always a little inconvenient: taking the vehicle there, getting back yourself, fetching the vehicle later. The easier way is with our collect and return service: we collect your bus directly from you and return it when the work is finished. Naturally drivers can also make use of this service, for example if they want to be taken from the BusTopService workshop to their hotel or brought back later.